Looking for Online Classes for Basecamp?
A simple answer for when you can’t make it to Basecamp to attend our classes or would like to do more at home – welcome to our free online class service.
These classes will be posted on Facebook every week and also in a video library for members on our YouTube channel.
Frequently Asked Questions
Below are a couple of our most frequently asked questions. If you cannot find the answer you are looking for please contact us and we will be more than happy to answer any further questions.
No, physiotherapists are first contact practitioners so you may book in without a referral from your GP.
Yes, we offer HICAPS on the spot claiming and EFTPOS facilities. HICAPS supports most health insurance funds for more information.
To claim on the spot health rebates, you must present your health insurance card at the time of payment. Alternatively, an invoice can be issued to allow for self-claiming through your private health provider. We also use Medipass which integrates with HICAPS to provide seamless claiming if you forget your health insurance card.
We like our initial physiotherapy appointments ideally to be 45 minutes long and subsequent follow up appointments are 30 minutes.
Headache and running assessments are 60mins long.
Gym based rehab appointments last up to 60 minutes.
Longer appointments are available if arranged with your physiotherapist prior to your consult.
Please bring any referrals/paperwork (relevant for Workcover Qld , Extended Primary Care Management plans, DVA or MVA claims). If you have any relevant scans such as X-Rays, Ultrasounds or MRI’s related to your condition that can be helpful.