With the recent changes in the COVID landscape we have instituted the following changes to keep you and us as safe as possible. Hopefully this will only be with us for a few weeks.
We cover the following :
- what to do if you have an appointment.
- what to do if attending classes or gym based rehab.
- What to do if you are unvaccinated and need an appointment.
If you have an appointment or are looking for an appointment
- Continue to come to your regular appointments (except if you are sick, in isolation or recently come back from overseas)
- Check in using the QR code and show vaccination status to administration.
- Masks must be worn at all times unless you have a medical exemption.
- If you ARE sick or isolated, give us a call so we can give you some tips or provide a video consultation – we don’t want you in any unneeded pain.
- Please arrive just on time for your appointment. We love a chat at the front desk but unfortunately we have to take a bit of a break from this at the moment. This may mean sitting in the waiting area away from the front desk or even just staying in your car until just before your appointment time.
- Please respect social distancing while in the clinic – we have two waiting rooms – please spread out.
- Please do not come if you are in any way sick – ring to cancel and we can arrange to have a chat with you or do a video consult. You don’t need to miss out if you’re sick but you do need to stay home.
When you come to the clinic for classes or gym based rehab session
- Classes will be billed in 5 week blocks as of the 10th January. This was a policy we suspended last year due to uncertainty of lockdowns. We are reinstating it to prevent crowding at the front desk.
- Please exit after your class or session via the gym door to prevent overcrowding at front desk / reception area.
- Gym based rehab sessions will be restricted to a maximum of 6 individuals , classes will be restricted to a maximum of 10 individuals. This relates to the nature and intensity nature of gym based rehab sessions.
- Wash your hands and wipe down the equipment you have used– there is a hand basin and soap in both sides of the clinic and hand sanitiser throughout the clinic.
- Maintain social distancing in the gym area.
If you are unvaccinated and need an appointment.
Unlike Novak Djokovic we will get you onto the court again. Due to having to treat high risk individuals we ask the you do the following If you would like an appointment
- Please call us rather than book online for an appointment so we can arrange an appropriate time with one of the physios.
- Wear a mask at all times in the clinic and adhere to social distancing etiquette.
We are here to keep you moving , get those aches and pains fixed up and keep us all safe.
Dave
Book in online or give us a call here